The shipping and handling is a FLAT per order rate. Shipping charge includes insurance and tracking. Your order will be sent out next business day securely packaged in bubble wrap with ample cushioning.

*We ship to the following countries: Argentina, Australia, Austria, Belgium, Brazil, Chile, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Philipines, Poland, Portugal, Scotland, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Venezuela

Payments Methods

We accept Visa, Master Card, AmEx, Paypal Payments and Certified Checks for any transaction.

Return Policy

Please contact us before you want to make a return. You may return an item(s) within 14 days of the shipment day. All returns must be accompanied by the packing slip. We recommend you insure your return; we cannot be responsible for lost or damaged returns. Refunds will be made in the same manner the original purchase was made. All returns are subject to 10% restocking fee unless we made a mistake in filling your order. Shipping and handling charges are non-refundable. If you require immediate replacement, we will charge your credit card and then reimburse you once the original item is received at our location. Please return merchandise to:

Glass Lilies, Ltd   P.O. Box 1774,  Hallandale, FL 33008

Damaged Merchandise / Shipping Claims

Contact us within 48 hours if your item(s) was received damaged in transit. Do not throw away any packaging because it will void any claims. We will file a claim with the shipping company on your behalf and depending on your preference either reimburse you or send you a replacement. 

If you have any questions regarding your order, please feel free to contact us at: glassfigurines@earthlink.net